Communicate to connect : Non-Violence Communication

Sun 28th

From 10:00am-4:00pm

We communicate with others all the time to get things done, to influence other, to solve problems, to build relationships, to coach, to counsel and to resolve conflicts. Therefore the words we use are very powerful for they can create harmony and connection or anger, submission, guilt and fear. Most of us have unconscious old habits of blame, criticism and tuning off. These habits make it hard for us to connect with ourselves and others especially in situations where having positive connection is crucial to build trust.

Therefore it is important for us to have the ability to be clear of our communication intent, express ourselves and listen to others in a way where both parties’ needs are met and a positive connection is developed. A positive connection will help to build trust and harmony.

OBJECTIVES

You will be able to

  • Identify the blocks in communicating with others
  • Express observations that are empowering and clear as a starting point for communication
  • Differentiate stimulus and cause
  • Identify the use of feelings and area of importance to gain clarity in communication
  • Enable participants to use self empathy skills effectively
  • Express empathy in a supportive way that promotes connection
  • Identify strategies that is enriching for both parties
  • Express appreciation in a way that connects

BENEFITS

Participants will:

  • Express themselves in a way that promotes clarity and not from blame
  • Handle situations encountered in a more empowering way
  • Communicate with others from an enriching space rather than manipulating
  • §Identify strategies from a space of understanding of cause rather than stimulus

Course Content

  • Blocks to Communication
  • Matching for Rapport

Observations

  • Stimulus and Cause
  • Feelings and Universal Needs that Impact Communication
  • Empathy
  • Strategies
  • Appreciation

WHO COULD ATTEND
Suitable for parents, students (above 18), those in spousal/partner relationship and anyone who wish to connect better with self and others. Suitable for working adults (in the area like customer service, sales, health care, frontline service, management)